PRIVACY POLICY

1. WHO WE ARE

Travel Fee Playbook ("we," "us," or "our") is an educational platform providing training and resources to help travel agents implement and communicate professional service fees. We operate at:

4308 Oak Chase Drive
Fort Worth, Texas 76244
United States

Contact: info@travelfeeplaybook.com

2. INFORMATION WE COLLECT

We collect information you provide directly to us and information collected automatically when you visit our site.

Information you provide:

• Name and email address — collected when you submit our waitlist form to be notified of our launch.

Information collected automatically:

• Log data — your browser type, IP address, pages visited, and time of visit, collected automatically by our web server.
• Cookies — we use only essential session cookies. We do not use advertising or tracking cookies. Google Fonts (used for typography) may log requests to Google's servers per their own privacy policy.

We do not collect payment information, sensitive personal data, or information from children under 13.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Send you updates about the Travel Fee Playbook launch and related announcements
• Respond to your inquiries and provide customer support
• Improve our website and communications
• Comply with applicable laws and regulations

We will only contact you for purposes related to Travel Fee Playbook. We do not use your information for unrelated marketing without your explicit consent.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Kit (kit.com) — our email marketing platform stores and processes your name and email address to send you communications. Kit acts as a data processor under our instructions. You can review Kit's privacy practices at kit.com/privacy.
• Legal requirements — we may disclose information if required by law, court order, or governmental authority.
• Business transfers — in the event of a merger or acquisition, your information may be transferred as part of that transaction.

5. EMAIL COMMUNICATIONS & CAN-SPAM

By submitting our waitlist form, you consent to receive email communications from Travel Fee Playbook. Every email we send includes an unsubscribe link. You may opt out at any time by clicking that link or emailing us at info@travelfeeplaybook.com.

We comply with the CAN-SPAM Act. We will not use deceptive subject lines, will clearly identify ourselves as the sender, and will honor opt-out requests promptly.

6. YOUR PRIVACY RIGHTS

All users have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails at any time

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected and sold (we do not sell personal information), the right to delete personal information, and the right to non-discrimination for exercising your rights.

EU/UK residents have rights under the GDPR, including the rights to access, rectification, erasure, restriction, portability, and to object to processing. Our lawful basis for processing your data is your consent (given at form submission) and our legitimate interest in communicating about our service. You may withdraw consent at any time.

To exercise any of these rights, contact us at info@travelfeeplaybook.com. We will respond within 30 days.

7. DATA RETENTION

We retain your name and email address for as long as you remain subscribed to our communications. If you unsubscribe or request deletion, we will remove your information from our active mailing list within 10 business days. Certain records may be retained longer if required by law.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information, including encrypted transmission (HTTPS) and server-side handling of API credentials. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our service is intended for adults (18 and over). We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. For material changes, we will notify subscribers by email. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

11. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Travel Fee Playbook
4308 Oak Chase Drive
Fort Worth, Texas 76244
info@travelfeeplaybook.com