legal
TERMS & CONDITIONS
1. AGREEMENT TO TERMS
These Terms and Conditions ("Terms") govern your access to and use of the Travel Fee Playbook™ website, course, and related services (collectively, the "Service"), operated by Travel Fee Playbook™ ("we," "us," or "our"), located at 4308 Oak Chase Drive, Fort Worth, Texas 76244.
By accessing our website, submitting your information through any form on this site, or purchasing the course, you confirm that you are at least 18 years of age and agree to these Terms in full. If you do not agree, please do not use this site or purchase the course.
2. DESCRIPTION OF SERVICE
Travel Fee Playbook™ is a self-paced educational program designed to help travel advisors develop, communicate, and implement professional planning fees.
The Service includes, but is not limited to:
- Video-based educational content delivered as a series of modules
- Downloadable resource guides, templates, scripts, and worksheets
- An optional one-on-one strategy call, available as a separate purchase
- Email-based updates and related educational content
We may update, improve, or reorganize course content at any time. Your access to material you have purchased is governed by Section 5.
We reserve the right to modify, suspend, or discontinue the public website and any free content at any time without notice or liability.
3. EMAIL COMMUNICATIONS
By submitting your name and email address through any form on this site, or by purchasing the course, you consent to receive email communications from Travel Fee Playbook™, including course access details, program updates, announcements, and related educational content.
You may unsubscribe from marketing email at any time by clicking the unsubscribe link in any email or by contacting us at contact@travelfeeplaybook.com. If you have purchased the course, we may still send you transactional messages relating to your purchase and your access, which are not marketing email.
Joining our email list does not create a purchase obligation or guarantee access to any specific product or pricing.
4. PURCHASES, PRICING & PAYMENT
The course is sold as a one-time purchase in U.S. dollars. It is not a subscription, and no recurring charge is made unless you separately and expressly agree to one.
The regular price of the course is $497. A discounted founding price of $347 is available to a limited number of purchasers and closes once that number is reached, after which the regular price applies. Any promotional or founding price is limited in the manner described at the point of sale, and we may modify or end a promotion at any time. The price displayed at the time you complete your purchase is the price that applies to that purchase.
An optional one-on-one strategy call may be purchased as an add-on at checkout or separately at its standalone price. The strategy call is a scheduled live service and is separate from the course. It must be scheduled within 90 days of purchase, after which an unscheduled call expires.
Payment is processed by our third-party checkout provider, ThriveCart. We do not collect, store, or have access to your full payment card details. Your use of the checkout is also subject to that provider's terms, and the handling of your information is described in our Privacy Policy.
You are responsible for any sales, use, or similar taxes applicable to your purchase, except where we are required to collect them on your behalf. Prices are exclusive of such taxes unless stated otherwise at checkout.
5. ACCESS & LICENSE TO USE COURSE MATERIALS
On successful payment, we grant you access to the course and its resource guides for as long as we continue to offer the program. References to "lifetime access" mean the lifetime of the program, not your lifetime. If we discontinue the program, we will give purchasers at least 30 days' notice and a reasonable opportunity to download the materials they have purchased.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to:
- Access and view the course content for your own learning; and
- Use the templates, scripts, worksheets, and proposal formats in the operation of your own travel business, including in your own communications and proposals with your own clients.
This second permission is the point of the course. Using the templates with your clients, adapting them to your own business, and charging fees in reliance on them is expressly permitted.
You may not:
- Share, sell, rent, sublicense, or transfer your access, login credentials, or the materials to any other person or business
- Reproduce, republish, upload, post, or distribute the course content, videos, or resource guides, in whole or in part, including to file-sharing services or social platforms
- Use the materials to create, teach, or sell a competing course, training program, coaching offer, or template pack
- Present the materials, or content derived substantially from them, as your own educational product
- Remove or obscure any copyright, trademark, or attribution notice
One purchase grants access for one individual. If you would like to provide the course to a team or agency, contact us about additional licenses.
We may suspend or revoke your access, without refund, if you materially breach this Section.
6. REFUNDS
The course is a digital product and access is delivered immediately and in full on purchase. We do not offer refunds on request. We do offer a 30-day guarantee based on completing the work, the full conditions of which are set out in our Refund Policy, which is incorporated into these Terms by reference.
In summary: if within 30 days of purchase you have completed all ten modules and built a service proposal using the template in the Creating Your Service Proposal guide, present it to a prospective client and tell us what happened. We will review it with you and help you rework it. If your second attempt does not land either, we will refund you. The guarantee is based on your effort, not on whether a client accepts your fee.
The optional strategy call is treated separately, because it is a live service rather than a digital product. It is refundable on request, without the conditions above, up until 24 hours before its scheduled start time. Inside that window it is not refundable. Full details are in the Refund Policy.
If you believe you are entitled to a refund, please contact us at contact@travelfeeplaybook.com before disputing the charge with your bank or card issuer.
7. EDUCATIONAL PURPOSE, NOT PROFESSIONAL ADVICE
All content provided through the Travel Fee Playbook™ Service is intended for educational and informational purposes only. Nothing contained in our program, website, or communications constitutes legal, financial, accounting, or business advice.
Results described in our materials represent examples and are not guarantees of income or business success. Individual results will vary based on experience, effort, market conditions, and other factors outside our control. Travel Fee Playbook™ makes no representation that any travel advisor will achieve specific financial results from using our program.
8. INTELLECTUAL PROPERTY
All content on the Travel Fee Playbook™ website and within the program (including but not limited to text, graphics, logos, video content, scripts, templates, course materials, and the Travel Fee Playbook™ name and brand) is the exclusive property of Travel Fee Playbook™ and is protected by United States and international copyright, trademark, and intellectual property laws.
Except as expressly permitted by the license granted in Section 5, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our prior written permission.
Nothing in this Section limits the rights granted to purchasers in Section 5. In particular, purchasers may use the templates, scripts, and worksheets in the operation of their own travel business, including with their own clients. Where this Section and Section 5 differ, Section 5 governs the use of purchased course materials.
Unauthorized use of our intellectual property may result in legal action.
9. USER CONDUCT
When using our website or Service, you agree not to:
- Submit false or misleading information
- Use automated means to access or scrape our site
- Attempt to gain unauthorized access to our systems
- Use our content for commercial purposes without written permission
- Engage in any conduct that could damage, disable, or impair our website
- Violate any applicable local, state, national, or international law
10. THIRD-PARTY LINKS & SERVICES
Our website and communications may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Visiting any linked site is at your own risk.
11. DISCLAIMER OF WARRANTIES
12. LIMITATION OF LIABILITY
Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.
13. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Travel Fee Playbook™ and its owners, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
14. GOVERNING LAW & DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Tarrant County, Texas, and you consent to personal jurisdiction in those courts.
Before initiating any legal action, you agree to first contact us at contact@travelfeeplaybook.com and provide 30 days for us to attempt to resolve the dispute informally.
15. CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and, where feasible, notify subscribers by email. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically.
16. ENTIRE AGREEMENT & SEVERABILITY
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Travel Fee Playbook™ regarding the Service and supersede all prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. CONTACT US
Questions about these Terms should be directed to:
Travel Fee Playbook™
4308 Oak Chase Drive
Fort Worth, Texas 76244
contact@travelfeeplaybook.com